LivWell Budtender Training: Budtenders You Can Trust

How much do you rely on your budtender to guide your purchasing decisions? Studies show that over 90% of consumers purchase a specific product recommended by the budtender. So why do we put so much faith towards a budtender recommendation?

Budtenders are often considered connoisseurs who have in-depth knowledge about cannabis and various cannabis products. In the case of LivWell Enlightened Health, this assumption is a reality. They use the budtender training platform Learn Brands to ensure every employee has relevant and intimate cannabis knowledge that you can trust.

Internal Training

Learn Brands hosts a suite of training solutions that set their budtenders above the rest. Internal Training is the first step of the process. LivWell University is a world-class training program built on Learn Brands that every level of employee across the company participates in. The two-week-long training program covers:

  • The company’s history
  • Upper management
  • Expectations
  • Security
  • Responsibility
  • Compliance with local and state laws
  • Product types
  • Marijuana history and botany
  • Plant cultivation science
  • Extraction techniques
  • Bodily effects of cannabis
  • Customer service and more

budtender blog customerThese topics are presented through engaging, interactive, and multimedia content to optimize the learning experience.

Brand and Product Education

Brand and product training is an ongoing source of education that our budtenders constantly engage with to stay up-to-date on the products that they sell. Learn Brands hosts a course for every brand carried on LivWell’s shelf.

Each course is built in partnership with the brand and provides real-time access to product information straight from the source. This empowers the budtender to know and understand the best products to recommend for any consumer's desired effect.


In the food industry waiters, and waitresses are often asked “what I should order” based on the expectation that they have tried the food offered at the restaurant. A budtender shares a similar role on the sales floor. Consumers want to know the products that the budtender has tried and liked.

The issue is cannabis products can be expensive, and regardless of employee discounts, it can be difficult to purchase every product carried by the store. Learn Brands allows each LivWell budtender to sample every brand carried by the store for $1 as an incentive to learn more about the various product lines.

Your Experience Is Important To Us

woman customer with budtenderWe know how important it is for our employees to keep you informed about the cannabis products you purchase to help you meet your cannabis goals. LivWell uses Learn Brands to guarantee that our budtenders have accurate and up-to-date information for every customer interaction and the opportunity to sample all our brands and products we carry.

This allows our budtenders to be the most knowledgeable and trustworthy about our company, the cannabis industry, and the cannabis products that matter to you. You can let us know how we are doing at any of our 21 LivWell retail locations. Thank you for shopping with us!

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